Frequently Asked Questions
Your filter should be changed every 30 days. We recommend using the “cheap” fiberglass filter, however if you want to use a “HEPA” style filter please make sure that you are changing it every 30 days (no matter what the instructions say). 80% of all HVAC system failures are related to air flow problems, such as a dirty filter.
Of course!! If you need an estimate for new equipment we would be happy to go over options with you to help you make an informed decision.
You should have your HVAC system cleaned and checked twice a year. Once in the spring/summer for the outdoor condensing unit and once in the fall/winter for the furnace. We offer preventative maintenance agreements that offer priority service and discounts on service.Please note: most manufacturers require preventative maintenance in order for system warranties to stay valid.
Since 1998, Crane Heating has been using the ACCA Manual J heating/cooling calculation software on every new home. If we did the initial installation then it is sized properly.For homes that we did not do the initial installation we run ACCA Manual J heating/cooling calculations to ensure your comfort.
We offer financing through Synchrony Financial. We offer a number of financing options; please call our office for details.
Yes! We offer Honeywell and Bryant “smart” thermostats. They connect via an app on your smart phone. There are 2 reasons we prefer Honeywell and Bryant:
- Both have a proven track record of reliability.
- Both generally have a better warranty than thermostats sold online or at a hardware store.
We offer 24 hour, 7 days a week service.
We can service any type of residential HVAC equipment. We’ve been a Bryant dealer since 1956 and Goodman dealer since 1989.
We carry parts for all types of equipment; however, we do not sell parts. We would be happy to professionally diagnose and make any necessary repairs for you. We have found that a professional diagnosis alleviates replacing expensive parts unnecessarily.
We can service commercial roof top units up to 25 tons. Please call our office at (513) 641-4700 to get details on the types of units we can service.
We do offer the Bryant Preferred Air Purifier. The units capture viruses and bacteria, which are then deactivated, or “killed” using patented, state-of-the-art technology, helping prevent further growth of bacteria on the filter.
We also offer Ultra-Violet (UV) Lights. These UV lights are installed in the duct work, near the cooling coil. As the air passes by, the UV light effectively neuters any mold, bacteria and viruses. Also, because these lights have activated carbon cells, they reduce odors that are trapped in the home.
